No Video Output

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This topic contains 1 reply, has 2 voices, and was last updated by  ZubairLK 2 years, 5 months ago.

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  • #48786

    Damien
    Member

    Hi,

    I’ve wanted to start using the CI20 but since receiving it have had no luck getting any video out of it. I’ve tried different monitors and different cables with no luck. The board powers up, and the light stays a strong red colour, but the monitors do not detect any signal coming from the board. How do I go about getting a replacement board?
    Or is this a known issue with a solution?

    Thanks

    Damien

    #48788

    ZubairLK
    Member

    Hi Damien,

    Welcome to the forum.

    The monitor requirements for the default software on the board are 1920x1080x60hz.
    With an HDMI. No DVI adapters.

    The easiest way to know what is going on with the board is with a usb-serial cable to check the bootlog.

    Can you plug in an ethernet cable? The light should come up in a while after the board has booted..

    Regards,
    ZubairLK

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